Feinberg
Northwestern Medicine | Northwestern University | Faculty Profiles

News Center

  • Categories
    • Campus News
    • Disease Discoveries
    • Clinical Breakthroughs
    • Education News
    • Scientific Advances
  • Press Releases
  • Media Coverage
  • Podcasts
  • Editor’s Picks
    • COVID-19
    • Cardiology
    • Cancer
    • Neurology and Neuroscience
    • Aging and Longevity
    • Artificial Intelligence in Medicine
  • News Archives
  • About Us
    • Media Contact
    • Share Your News
    • News Feeds
    • Social Media
    • Contact Us
Menu
  • Categories
    • Campus News
    • Disease Discoveries
    • Clinical Breakthroughs
    • Education News
    • Scientific Advances
  • Press Releases
  • Media Coverage
  • Podcasts
  • Editor’s Picks
    • COVID-19
    • Cardiology
    • Cancer
    • Neurology and Neuroscience
    • Aging and Longevity
    • Artificial Intelligence in Medicine
  • News Archives
  • About Us
    • Media Contact
    • Share Your News
    • News Feeds
    • Social Media
    • Contact Us
Home » NMH Honored for Patient Care
Uncategorized

NMH Honored for Patient Care

By medwebApr 1, 2002
Share
Facebook Twitter Email

NMH Honored for Patient Care

Northwestern Memorial Hospital recently garnered accolades for excellence in patient care. Consumers’ Checkbook, a Washington, D.C.–based nonprofit consumer education organization, named NMH fifth on the list of “America’s Top Hospitals” in a 2002 national survey. The hospital’s Best Patient Experience (BPE) pilot project received the annual Patient Service Excellence Award from Sodexho Health Care Services and Modern Healthcare for its responsiveness to patients’ needs, preferences, and expectations. This national award goes to only one health care organization in the country each year.

In the Consumers’ Checkbook survey, more than 1,300 acute care facilities were rated by surveying more than 20,000 physicians nationwide. Physician ratings, mortality rates for various medical and surgical cases, Joint Commission on Accreditation of Health Care Organizations scores, and extent of training based on medical school affiliations and residents were among the criteria used to evaluate the hospitals surveyed.

Sodexho applauded NMH’s effort to provide compassionate care. Housed on Northwestern Memorial’s eighth floor, the BPE pilot project offers patients a personalized and welcoming experience, from scheduling appointments to paying bills. Since launching the pilot program, NMH’s overall patient satisfaction scores have increased to nearly 97 percent.

Share. Facebook Twitter Email

Related Posts

Mar 29, 2023

Adolescent Sexual Health Program Receives Funding for Social Marketing Campaign

Mar 29, 2023

Lurie Cancer Center Receives Merit Extension from NCI

Oct 20, 2021

Drug Combination May Reduce Risk of Leukemia Relapse

Mar 26, 2020

Comments are closed.

Latest News

Small, Implantable Device Could Sense and Treat Cancer

Sep 26, 2023

Gene Linked to Glioblastoma Stem Cell Self-Renewal and Immunosuppression

Sep 26, 2023

Northwestern Simulation’s In Situ Training Tests Cardiac Arrest Response Teams

Sep 25, 2023

Investigating the Link Between Iron Deficiency and Regulation of Cell Growth

Sep 25, 2023

Feinberg Investigators Identify How a Residential Neighborhood Can Impact Health

Sep 22, 2023
  • News Center Home
  • Categories
  • Press Release
  • Media Coverage
  • Editor’s Picks
  • News Archives
  • About Us
Flickr Photos
20230914_NM461
20230914_NM644
20230914_NM345
20230914_NM444
20230914_NM464
20230914_NM520
20230914_NM673
20230914_NM641
20230914_NM612
20230914_NM608
20230914_NM602
20230914_NM597

Northwestern University logo

Northwestern University Feinberg School of Medicine

RSS Facebook Twitter LinkedIn Flickr YouTube Instagram
Copyright © 2023 Northwestern University
  • Contact Northwestern University
  • Disclaimer
  • Campus Emergency Information
  • Policy Statements

Type above and press Enter to search. Press Esc to cancel.